Last updated: June 2026
Privacy Policy
This is a draft for counsel review before publication.
How Chamberly collects, uses, and protects personal data — in line with the Ghana Data Protection Act, 2012 (Act 843).
Who we are and what this policy covers
Chamberly provides secure practice-management software for Ghanaian legal practice. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website, request a demo, or use the Chamberly service.
Where your firm uses Chamberly to manage its own clients and matters, your firm is the data controller for that information and Chamberly acts as a data processor under the firm's instructions. Our processor commitments are set out in the Data Processing Agreement.
Data we collect
Account and workspace data: names, work email addresses, roles, and firm details provided when a workspace is created or a user is invited.
Firm content: the matters, documents, contacts, calendar entries, billing records, and messages your firm stores in its workspace. This content frequently contains personal data about your firm's clients and other parties; it is processed only on your firm's instructions.
Usage and security data: authentication events, permission decisions, and actions recorded in append-only audit logs, together with the technical information (such as IP address and device details) needed to keep accounts secure.
Enquiry data: information you submit through our contact and demo-request forms.
How we use personal data
We use personal data to provide and secure the service, to operate your firm's workspace as configured by your administrators, to respond to enquiries, to bill subscriptions, and to meet our legal obligations. We do not sell personal data, and we do not use your firm's content to advertise to anyone.
Ghana Data Protection Act alignment
Chamberly is designed around the Ghana Data Protection Act, 2012 (Act 843). We apply the Act's principles of lawfulness, purpose limitation, data minimisation, and security safeguards across the service, and we support firms in meeting their own obligations as data controllers — including data-subject access, correction, and deletion requests.
Data isolation and security
Every firm's data is isolated in its own tenant: workspaces cannot read one another's data, and document storage is segregated per firm with cross-tenant leak protection. Data is encrypted in transit and at rest.
Access within a workspace is controlled by roles and permissions set by your firm's administrators, protected by multi-factor authentication, and recorded in append-only audit logs that cannot be silently edited.
Retention and your rights
We retain personal data only for as long as needed to provide the service, comply with legal obligations, and resolve disputes. Firms can export their data at any time, and for a defined wind-down period after a subscription ends, after which production data is deleted in line with our retention schedule.
Subject to the Ghana Data Protection Act, individuals have rights of access, correction, and deletion regarding their personal data. Where Chamberly is the processor, we will refer requests to the relevant firm and assist it in responding; where Chamberly is the controller (for example, website enquiries), you can exercise these rights by contacting us directly.
Breach notification
If a personal-data breach affects your data, we will notify affected firms' administrators without undue delay after becoming aware of it, describe the nature and likely consequences of the breach, and set out the measures taken or proposed to address it — supporting any notification your firm must make to the Data Protection Commission or affected individuals.
WhatsApp and third-party messaging
Our website offers a WhatsApp link as an optional way to start a conversation with us. If you choose to use it, you leave our site and open a chat with Meta Platforms, Inc., which operates WhatsApp; the message content, your phone number, and related metadata are then processed by Meta under its own terms and privacy policy, outside Chamberly's control.
Please do not send confidential client information or privileged matter details over WhatsApp. Use it only for general enquiries — for anything sensitive, contact us through the secure channels below or inside the Chamberly application.
Contact and complaints
Privacy questions and data-subject requests can be raised through our contact page or sent to our data-protection contact. You also have the right to lodge a complaint with the Data Protection Commission of Ghana.